Terms of service

These terms cover the use of this website and the service relationship with The Blue Pools LLC.

Service agreement

Weekly service is month-to-month. Either side may cancel with two weeks' notice. Rates are set after a free site visit and confirmed in writing before service begins.

Quotes and repairs

Repair work is scoped, priced, and confirmed in writing before it starts. Quotes are valid for 30 days. Parts availability and conditions found once equipment is opened may change a quote; if so, we stop and re-quote before continuing.

Access

Service requires reasonable access to the pool and equipment on the scheduled route day. If a gate is locked, a dog is out, or access is otherwise blocked, we'll log the attempt and return the following week.

The Blue Pools Promise

Our written guarantee covers three commitments: the same team on your route, quotes in writing before work, and a digital service log each visit. If we break one, your next month of weekly service is free. Claims should be raised within 30 days.

Water chemistry and conditions

Pool water responds to weather, bather load, and equipment condition. We manage chemistry to industry standard on our visits, but we can't guarantee conditions between visits, particularly during heat waves, storms, or equipment failure.

Licensing

The Blue Pools LLC operates as a licensed California contractor, CSLB #1098214, CPO CPO-18-04472. Proof of license and insurance available on request.

Website content

Content on this site is provided for general information. Pricing shown anywhere on the site is indicative until confirmed in a written quote.

Contact

Murrieta, California. Phone (951) 433-0750.